Runtime Error Vista - Runtime Error Vista
last updated on: 11/10/16 08:42AM
   Solution Save as Create New Folder Hangs [13/07/16 05:36AM]   
Thank you!

"Save as" Create New Folder Hangs

Frequently (if not always) when trying to create a new folder from within ANY program for a Save As function, the system hangs (crashes).
To duplicate these results:
1.
Open a program
2.
Open a file
3.
Save As
4.
Click on "New Folder"
Bingo!
 
Thanks,
Drew

Keys to the Problem "Save as" Create New Folder Hangs


Hi,
 
1.       Were you able to save files earlier without this issue?
2.       Do you remember making any changes recently?
 
Step 1: Check Event Viewer to get detailed information about the problem.
Refer the following links.
http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer
 
Step 2: Try creating a new folder on the desktop and check if the computer freezes.
Also open task manager and try ending the SearchIndexer.exe process.
Do this as mentioned below.
 
1.       Right click on the Task bar and select
Task Manager.
2.       Click
Processes tab and search for SearchIndexer.exe.
3.       Select it and click
End Process.
 
Step 3: Temporarily try to disable the computer`s anti-virus program and check if the issue persists.
If the issue does not occur, check if there are any updates available for the security program
 
Note: Ensure to enable your anti-virus back on the computer after you finish these steps.
It is not recommended to disable these settings on the computer.
This is just to troubleshoot the issue.
http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software
 
Step 4: If this does not help, place the computer in clean boot to check if the computer hangs or crashes while saving or creating a folder.
If the issue does not occur in the clean boot state, then you may try the steps
from the following Knowledge Base Article and see which application or program is the cause.
http://support.microsoft.com/kb/929135
 
Note: Make sure you put the computer back to Normal Startup once troubleshooting is completed.
 
Regards,
Syed N – Microsoft Support
--------------------------------------------------------------------------------------------------------
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Click here to download the registry repair application


Another Safe way to Repair the problem: "Save as" Create New Folder Hangs:

Click here to download the registry repair application .

How to Fix "Save as" Create New Folder Hangs with SmartPCFixer?

1. Download SmartPCFixer. Install it on your system.

2. After the scan is done, you can see the errors and problems which need to be fixed.

3. When the Fixing part is done, your computer has been speeded up and the errors have been removed


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